Support — Lootti

Questions, feedback, or something not working right? Reach out and a real person will get back to you.

Getting started

Create your family, add your first child, and set up a task in about a minute: name the task, pick a category, and choose how many coins it's worth. Add rewards your child can spend coins on — extra screen time, a movie night, a small treat. Your child sees their tasks and reminders in the app.

Pairing your child's device

Kids don't create accounts. On your child's device, open Lootti and enter the one-time code shown in your parent app. That links the device to your family — no email or password for the child.

Photo proof

When you want proof a task was really done, turn on photo proof for that task. Your child attaches a photo and you approve it from your dashboard before the coins land. Photo proof is part of Lootti Pro; on the free plan you approve tasks with a tap.

Subscriptions & billing

Upgrade to Pro from the app when you want more than one child or photo proof. Plans: $4.99/month, $29.99/year, or $99 once for lifetime access.
Cancel or manage anytime in your device's subscription settings — Settings → your name → Subscriptions on iOS, or Play Store → Payments & subscriptions on Android.
Restore a purchase (new device, or you don't see Pro) with "Restore purchases" on the upgrade screen.
Refunds are handled by Apple or Google — request them through the store you purchased from.

Your data & privacy

Lootti is ad-free and we never sell your family's data. See our Privacy Policy for the details, or delete your account and all its data at any time.

Still stuck?